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  • Quality Manager
    Start Date: 05/31/2023
    Location: Westfield, MA
    Salary: $125-$150K
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    Description:

    Summary: Responsible for the day-to-day quality department as well as the planning, coordination, and implementation all Quality Systems requirements.

    Duties and Responsibilitiesinclude the following. Other duties may be assigned.

    • Develop and implement the Quality Management System and maintain registration to AS9000 and NADCAP standards.
    • Maintains and reports product conformance per engineering and customer specifications through detail component material, work in process and finished good inventories.
    • Reports and tracks deviations from quality standards, recommends corrective actions to management, and reports trends and tendancies at Operational Reviews.
    • Participates in new product development to ensure proper quality systems and controls can be implemented prior and during production.
    • Maintain contact with supply base and perform supplier surveys as required. Review overall supplier quality performance and issues to ensure conformance to customer and industry standards.
    • Review customer concerns via customer contact, print interpretation, industry/customer standards, and inspection of returned materials.
    • Champions continuous improvement across all areas of the business by soliciting input and collaborate on solutions, facilitate change efforts through collaboration, and build consensus for decisions.
    • Formulate and achieve production quality assurance objectives in line with company Key Performance Indicators.
    • Complete and forward quality surveys received form current or potential customers to business development manager for review and completion.
    • Acts as liaison for all matters relating to quality of product.

    Supervisory Responsibilities:

    • Develops and maintains an effective quality organization throught the selection, training, compelnsation, motivation, termination and review of all assigned employees.
    • Provides guidance and direction to employees to assist in their professional development.
    • Supervise Quality Inspection, Quality Clinic and Quality Engineering personnel to ensure performance of all internal and external quality system and product requirements.
    • Establishes and presesents regular training for employees on qualitly issues, and develops programs to encourage employees to perform quality requirements as part of all operations.
    • Completes, adjusts and approves payroll for quality department.

    Skills:

    • Oral, Written and Technical Communication Skills.
    • Demonstrated ability to read, analyze and interpret technical procedures and specifications, CAD drawings and governmental regulations.
    • Ability to Work independently and handle multiple tasks simultaneously.
    • Operate internal computer systems (Visual, eTraveler, Microsoft Office products).
    • Must pass required eye exam.
    • Customer Service Oriented and Professional demeanor.
    • Basic Geometric Dimensioning and Tolerance knowledge.
    • Maintain valid Driver’s License.
    • Planning
    • Project Management

     

    Requirements:

    Education/Experience:

    • Bachelor’s degree with advanced degree preferred.
    • Recognized certification as Quality Manager, Quality Engineer and/or Six Sigma Black Belt.
    • Five years prior quality management experience using ISO-9001/AS-9100 standards required.
    • Energetic leader with technical manufacturing environment experience.
    • Demonstrated experience leading a team of employees in continuous improvement activities -- problem identification, root cause analysis, corrective and preventative action development.
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